Service for your Bespoke Scoreboard

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We make our scoreboards to the highest standards using the best quality components but sooner or later even the most reliable products need a service.

What to do if you require a service or a repair

Contact either your supplier or the factory with details of the problem. You may use email or for the quickest response please phone. We will discuss your problem and ask you a few questions so your contact should be able to describe the problem and be able to operate the scoreboard. Simple problems can be fixed over the phone and spares can be despatched the same day provided we know before 12.00 noon. Our opening hours are 8:00am to 5:00pm Monday to Thursday and 8:00am to 2:30pm on Fridays. We are closed on Saturday and Sunday so we can play cricket but if you send an email we will answer you as soon as we can.

We aim to return any faulty item back to you repaired within one week (usually 2 to 3 days).

Costs are based on the time taken for the repair and the distance our engineer has to travel if you require a site visit.

Please Note - The products which we supply have a parts and labour warranty for 12 months from the date of invoice to you. This does not include any on site maintenance, costs of shipping to or from our factory, loss of profits or consequential or any other loss. All claims for repair under the warranty are at our discretion and are on a back to base basis.

For a copy of our terms and conditions of sale (t's and c's) please follow this link.

If you require an extended warranty or a maintenence contract please contact us.

Telephone support is free so please phone 0113 252 5582 or 0113 252 4956


 

Control Panel Standard Service
All prices are + carriage and VAT

 
Code Item Description Book a Service Price
SCP Control Pannel Functional test,
Replace faulty buttons and connectors,
Align the wireless transmitter,
Update the software.
This price does not include replacement batteries or aerials,
Any additional work will be charged at cost.
If you require
a service
send an e-mail
or Phone
0113 252 5582
40.00


 

Site Visit Charges
All prices are + VAT

 
Code Item Description Book a Site Visit Price
  Labour per person per hour including travelling time If you require
a site visit
send an e-mail
or Phone
0113 252 5582
40.00
  Mileage per mile. Leeds to site and return to Leeds
0.50
  Overnight accomadation Accomadation per person per night 100.00
All our highly qualified enginerers are Chartered (C.Eng), have a degeree in Electronics (B.Eng) and are a Member (MIET) or a Fellow (FIET) of the IET
To make the transaction easy we accept payment by credit or debit card, PayPal or by BACS.
Solution Graphics
Phone 0113 252 4956 for details


For spare parts and accessories go to our spares page


All Bespoke Scoreboards are designed and made in England by M-Jay Electronics Limited